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Glossary

Social media approval workflow: definition

The social media approval workflow definition is simple: it's a review step that a post must pass before it publishes — one or more reviewers, for example an account manager and then the client, can approve it, request changes, or reject it, usually with comments and a visible history of who decided what.

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The social media approval workflow definition in practice: multi-tier chains#

Multi-tier approval workflows chain more than one reviewer in sequence, which is the setup agencies typically need when both an internal manager and an external client have to sign off.

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FAQ

Who usually needs to approve a post before it goes out?
It depends on the team — a common pattern in agencies is an internal reviewer (account manager) approving first, then the end client approving before the post is allowed to publish.

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