Error reference

Owners and Managers only

Only a workspace Owner or Manager can allow or end SkedCast support access. Ask an Owner to do it.

Code: support_access_forbidden
HTTP status: 403
Category: forbidden
Severity: error
Retryable: No
Domain: support

How to fix

Review the request and try again. The response `detail` explains the specific problem.

Example response

Every error is returned as application/problem+json (RFC 9457). The detail is the specific, actionable message; the code is stable and safe to branch on.

{
  "type": "https://skedcast.com/errors/support_access_forbidden",
  "title": "Owners and Managers only",
  "status": 403,
  "category": "forbidden",
  "code": "support_access_forbidden",
  "detail": "Only a workspace Owner or Manager can allow or end SkedCast support access. Ask an Owner to do it.",
  "correlationId": "c-1f2e3d4c-…",
  "severity": "error"
}

Handle it in code

try {
  await skedcast.posts.create(input);
} catch (err) {
  if (err instanceof SkedcastApiError && err.code === 'support_access_forbidden') {
    // Only a workspace Owner or Manager can allow or end SkedCast support access. Ask an Owner to do it.
  }
}