Error reference

AI blocked by support

SkedCast support has switched AI off for this workspace, so AI features and SkedCast AI answers are unavailable. You can still ask for a person. Contact support to have it switched back on.

Code: ai_disabled_for_tenant
HTTP status: 403
Category: forbidden
Severity: error
Retryable: No
Domain: ai

How to fix

If this keeps happening, contact support and include the reference id from the response.

Example response

Every error is returned as application/problem+json (RFC 9457). The detail is the specific, actionable message; the code is stable and safe to branch on.

{
  "type": "https://skedcast.com/errors/ai_disabled_for_tenant",
  "title": "AI blocked by support",
  "status": 403,
  "category": "forbidden",
  "code": "ai_disabled_for_tenant",
  "detail": "SkedCast support has switched AI off for this workspace, so AI features and SkedCast AI answers are unavailable. You can still ask for a person. Contact support to have it switched back on.",
  "correlationId": "c-1f2e3d4c-…",
  "severity": "error",
  "action": "contact-support"
}

Handle it in code

try {
  await skedcast.posts.create(input);
} catch (err) {
  if (err instanceof SkedcastApiError && err.code === 'ai_disabled_for_tenant') {
    // SkedCast support has switched AI off for this workspace, so AI features and SkedCast AI answers are unavailable. You can still ask for a person. Contact support to have it switched back on.
  }
}